This Privacy Policy applies to Ingenious Growth Systems LLC ("IGS," "we," "our," or "us"), a Florida limited liability company operating the website at getingeniousgrowth.com and all associated subdomains, SaaS platform services, automated marketing systems, and client portals (collectively, the "Platform").
By accessing the Platform, submitting information through any of our forms, purchasing a subscription, or communicating with us via any channel, you acknowledge you have read and agree to this Privacy Policy.
This policy is governed by the laws of the State of Florida, United States, and is designed to comply with applicable privacy laws including the Florida Information Protection Act (FIPA), California Consumer Privacy Act (CCPA), CAN-SPAM Act, TCPA, and the FCC's 2024 one-to-one consent ruling.
We collect information in three ways: directly from you, automatically through your use of our Platform, and through third-party partners and integrations.
| Category | Examples | Source |
|---|---|---|
| Identity Data | First name, last name, company name, trade type | You (sign-up forms, onboarding) |
| Contact Data | Email address, phone number, business address | You (forms, payment, onboarding) |
| Payment Data | Billing address, last 4 digits of card (tokenized via Stripe) | Stripe (we never store raw card data) |
| Market Data | City/ZIP selected during market availability check | You (market checker tool) |
| Usage Data | Pages visited, funnel step, time on page, browser/device | Automatically (cookies, Meta Pixel) |
| Communications Data | Emails, SMS, demo call notes, support messages | You (direct communications) |
| Business Performance Data | Lead volume, call tracking stats, review counts (client accounts) | Platform automation |
We use your information only for the purposes described below. We do not engage in automated decision-making that produces legal effects against you.
- Platform Delivery: Setting up and operating your IGS sub-account, deploying automation workflows, managing your exclusive market territory, and providing ongoing platform access.
- Billing & Subscription Management: Processing payments through Stripe, issuing invoices, managing plan upgrades/downgrades, and enforcing contact plan limits.
- Onboarding & Support: Sending onboarding emails, scheduling demo calls, providing technical support, and generating monthly performance reports.
- Marketing Communications: Sending promotional emails and SMS about new features, plan updates, or relevant offerings. You may opt out at any time.
- Market Availability Registry: Recording your selected trade and territory in our market registry database to enforce exclusivity protections for active clients.
- Analytics & Product Improvement: Understanding how users interact with our site and platform to improve performance, UX, and conversion.
- Legal Compliance & Fraud Prevention: Meeting our obligations under applicable law, resolving disputes, and protecting against misuse of the Platform.
- Safety & Security: Monitoring for unauthorized access, system abuse, or violations of our Terms of Service.
IGS uses automated SMS and email systems as a core part of our platform delivery and marketing. The following disclosures apply to all SMS communications:
- Message Frequency: Varies based on your plan and onboarding stage. Transactional messages are sent as triggered by system events. Marketing SMS frequency is typically 2–4 messages per month.
- Opt-Out: Reply STOP to any SMS to unsubscribe. You will receive a one-time confirmation message and no further texts.
- Help: Reply HELP to any SMS for assistance, or email [email protected].
- Carrier Fees: Standard message and data rates may apply depending on your mobile carrier plan.
- One-to-One Consent (FCC 2024): We collect individual consent for each category of communication (transactional, marketing, partner communications) separately. Consent to one category does not imply consent to others.
- Email: Marketing emails include an unsubscribe link in every message per CAN-SPAM Act requirements. Click "Unsubscribe" or email us to remove yourself from any list.
We partner with industry-standard vendors to operate our Platform. Each vendor processes only the data necessary for their function and is bound by their own privacy policies:
| Vendor | Purpose | Data Shared |
|---|---|---|
| GoHighLevel (GHL) | CRM, automation, sub-account infrastructure | Client contact data, workflow triggers, business metrics |
| Stripe, Inc. | Payment processing & subscription billing | Billing info, payment method (tokenized) |
| Meta Platforms, Inc. | Pixel tracking for ad performance attribution | Browser event data via Meta Pixel ID |
| Google LLC | Analytics, Apps Script middleware, Google Fonts | Anonymized usage data, market registry data |
| Apollo.io | Outbound prospecting & contact enrichment | Business contact info (B2B only) |
| Zapier | Lightweight workflow automation triggers | Tag-triggered event data |
| LeadConnector (GHL) | Live chat widget on site | Visitor interaction data, chat messages |
We do not control how these vendors manage data on their own systems. We encourage you to review their privacy policies before using any integrated services.
Your data is stored primarily on IGS's infrastructure (hosted in the United States) and Google Cloud Platform. We retain your data according to the following schedule:
| Data Type | Retention Period |
|---|---|
| Active client account data | Duration of subscription + 90 days post-cancellation |
| Payment & billing records | 7 years (Florida record-keeping requirements) |
| Marketing inquiry / lead data | 24 months from last interaction |
| Market availability check data | Indefinite (territory registry integrity) |
| SMS & email consent records | 4 years from consent date (TCPA compliance) |
| Support communications | 2 years from ticket resolution |
| Server & access logs | 90 days rolling |
Upon subscription termination, your active CRM data will be exported and provided to you upon request within 30 days, after which it will be purged from active systems. Backup retention may persist for up to 90 additional days.
Our website uses cookies and similar tracking technologies to improve your experience and attribute marketing performance.
- Essential Cookies: Required for site functionality — session management, form state preservation, and security tokens. Cannot be disabled without affecting site performance.
- Analytics Cookies: Used to understand traffic patterns, funnel performance, and user behavior (e.g., Google Analytics, if deployed).
- Marketing / Pixel Tracking: The Meta Pixel is deployed on our site to track conversion events and enable retargeting campaigns on Facebook and Instagram. This may involve cross-site data.
- Live Chat: The LeadConnector chat widget may set session cookies to maintain your conversation context across page views.
You may manage cookie preferences through your browser settings. Note that disabling cookies may impact site functionality. You may also opt out of Meta's data practices via Meta's Privacy Center.
Depending on your location, you may have the following rights regarding your personal information. To exercise any right, contact us at [email protected] with the subject line "Privacy Rights Request."
We will respond to verified rights requests within 30 days or as required by applicable law. We may need to verify your identity before processing certain requests.
You may request deletion of your personal data at any time. To submit a deletion request:
- Email [email protected] with subject line "Data Deletion Request" and your full name, email, and phone number on file.
- Active subscribers must cancel their subscription prior to requesting data deletion. Billing records required by law (7 years) will be retained regardless.
- Market registry territory records may be retained in anonymized/aggregated form to preserve exclusivity ledger integrity.
- We will confirm receipt within 5 business days and complete deletion within 30 days of verification.
IGS operates a SaaS infrastructure. The following provisions apply to resellers and white-label partners operating under the IGS Agency Pro account:
- Sub-Account Data: Each client is provisioned an account. Data within that sub-account (contacts, conversations, automations) is operationally owned by the client and managed on their behalf by IGS as a data processor.
- Client Contact Data: Contacts added to a client's account by that client are not owned or claimed by IGS. IGS processes this data solely to provide platform services.
- White-Label Partners: If you operate as a white-label reseller of IGS services, you are responsible for maintaining compliant privacy policies with your own end clients. IGS is not responsible for data handling deficiencies at the reseller level.
- Data Isolation: Client sub-accounts are logically isolated. One client's contact data is not visible to or accessible by other clients.
- Snapshot Deployments: Workflow snapshots deployed to client sub-accounts do not contain personal data — only configuration logic and templates. No PII is transferred through snapshot deployment.
The IGS Platform is designed for and directed exclusively at business professionals (B2B). We do not knowingly collect personal information from individuals under the age of 18.
If you believe we have inadvertently collected information from a minor, contact us immediately at [email protected] and we will delete such information promptly.
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
- All data transmitted between your browser and our servers is encrypted using TLS (HTTPS).
- Payment data is tokenized by Stripe and never stored on IGS servers. Stripe maintains PCI DSS Level 1 certification.
- Access to client data is role-restricted and audit-logged.
- Administrative access to our systems requires multi-factor authentication.
- We conduct periodic reviews of our data handling and security practices.
IGS is based in St. Petersburg, Florida, USA. Our Platform infrastructure operates primarily within the United States.
If you access our Platform from outside the United States, your data will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Platform, you consent to this transfer. We take reasonable steps to ensure your data is treated securely in accordance with this Privacy Policy regardless of where it is processed.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification email to all active clients at least 14 days before the changes take effect.
- Display a banner on our website notifying visitors of the update.
Your continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree to the updated terms, you must discontinue use of the Platform and submit a data deletion request per Section 9.
For any privacy-related questions, requests, or concerns, contact our privacy team: